SHIPPING & CONTACT


Contact Information

HELLO@RE-VICE.COM for:

Shipping / Returns / General Inquiries

 

MORGAN@RE-VICE.COM for:

Business Inquiries / PR / Influencer 

 

    Phone: 1(310)-658-2259

    15730 South Figueroa, Gardena, CA, 90248

     

    Shipping Information 

    We aim to fulfill all regular orders 1-2 business days (Monday - Friday) after the order is placed. 

    Pre-order items will be fulfilled as the product arrives in house. Production time on each piece varies. For an update on when your pre-order item might be ready to ship, email us to hello@re-vice.com

    We do not ship on weekends. If you purchase overnight shipping on an order placed during the weekend it will be shipped the following Monday with the overnight option applied. 

    To CANCEL or MODIFY your order, please contact us at hello@re-vice.com. We will do our best to accommodate your needs, but we cannot cancel or modify orders that have already shipped.

    International Shipping

    We offer international shipping through a service called Borderguru. Borderguru offers the most seamless and expedited shipping option for international orders. Through border guru duties, taxes, and shipping costs are paid by the customer at checkout.

    By offering this payment upfront your package can be delivered to you in a more timely manner, clear customs quicker, all with no gimmicks or surprise costs upon its arrival to your country. 

     

    Tracking is available on all delivery services. You will receive a confirmation email from our warehouse once your order is on its way to you, with a tracking link for your package so you can follow its journey. 

    We do NOT offer returns or exchanges internationally

    *We aim to meet these delivery times but pre-order items & busy periods like holidays and sales, deliveries may take a little longer. Revice Denim cannot be held liable for any packages that are lost or stolen as a result of any specific delivery instructions left for the carrier.

    Returns / Exchanges:

    Some specific items are only eligible for exchange. Please read the product description on each product to know if your item falls under this category. 

    If you wish to return or exchange your denim we do accept return or exchange requests within 30 days of the date of receiving your denim. If you need help processing a return or exchange send an email to our customer service team at hello@re-vice.com. Please include your order number, name, and request for return or exchange. 

    Otherwise, all returns or exchanges can be sent to:

    Relevant Apparel

    15730 S Figueroa St

    Gardena, CA 90248

    You are responsible for the cost of postage back to our warehouse for return or exchange packages. 

    All sale items are not eligible for returns or exchanges, they are FINAL SALE. 

    If you wish to exchange an item you received for an item that is on pre-order, the time in which we can fulfill your exchange may be extended, as we must wait for the product to arrive in house before we are able to process your exchange.  

    Pre-Order Items

    All items that are on pre-order are clearly marked in their product description as pre-order selections. We work tremendous hours of overtime in order to get the pre-order items through production and into our warehouse in order to ship to you. For an update on when your pre-order item might be ready to ship email us to, hello@re-vice.com for an estimated quote. 

    We do our best to provide accurate estimates on when pre-order items will arrive to our warehouse. However, sometimes there are speed bumps in production and things take a little longer than we expect. Bear with us, as we will promise to do our best to expedite the process so you can have your items as soon as possible.